PRN: Two Gulf Coast Activists Honored by Tides and Jane Bagley Lehman Award

Two Gulf Coast Activists Honored by Tides and Jane Bagley Lehman Award

The Jane Bagley Lehman Awards recognize individuals who exhibit a deep commitment to the public interest, and whose work demonstrates innovative approaches to social change.

SAN FRANCISCO, Aug. 20, 2012 /PRNewswire-USNewswire/ — Tides is proud to announce the 2012 Jane Bagley Lehman Award winners, two astounding local leaders and grassroots activists who brought their communities together and advocated for truth, accountability, and justice in the wake of the Deepwater Horizon oil spill in the Gulf of Mexico. Brenda Dardar-Robichaux and Marylee Orr work every day to provide for the people who have been adversely affected by the oil spill and to hold BP accountable for the damage wrought upon their communities. From testifying in front of Congress to running an in-house clinic to tend to skin and respiratory problems and memory loss, to taking court action and providing educational tools to their community to deal with chemicals in their blood, these two women remind us wha t ordinary people can accomplish and the power of local leaders in driving national change.

“When I started doing this work, I was called Henny Penny and Chicken Little, and now I’m sitting on agency panels and taking court action to make BP listen,” says Marylee Orr. “Ordinary people can really do a lot.” In efforts to raise awareness and draw attention to the toxic exposure and the high concentrations of volatile organic chemicals found in former clean up workers, commercial divers, and individuals living and recreating in the coastal areas after the oil spill, Mary Lee, executive director of the Louisiana Environmental Action Network (LEAN), and LEAN have developed creative tools to educate communities about toxic exposure and video testimonials for impacted individuals to share their stories. “My goal is to help people become the experts of their own situation,” says Orr, “and to be able to lead them to a stronger sense of leadership in their community.”

Brenda Dardar-Robichaux has testified before Congress twice to talk to them about holding BP accountable. “BP is responsible for hazardous waste in the heart of the Indian community. They say, look at the jobs we have created. I say it doesn’t give you the right to destroy the community. There is no balance here,” Dardar-Robichaux says. Brenda and her husband, a physician, have re-modeled their family home to incorporate an in-house clinic, where they tend to the skin problems, respiratory problems, and memory loss of those affected in their community. “My greatest accomplishment is to provide for the medical needs of the people who have been adversely affected by the oil spill,” she says.

Tides is proud to honor these two women, who have worked to catalyze community action in the Gulf, with the Jane Lehman award. Each woman will receive a grant of $15,000 and will be honored at Fairgrinds in New Orleans on August 28th.

About the Jane Bagley Lehman Awards:

The “JBLs” seek to recognize individuals who have exhibited a deep commitment to the public interest and whose work demonstrates innovative approaches to social change. Jane Bagley Lehman was one of the founders of the Tides Foundation in 1976, and the Chair of the Board until her death in 1988. An unconventional philanthropist, her insatiable curiosity was matched by a willingness to take risks. Jane was most intrigued by the approaches and strategies of advocates and organizers and their willingness to challenge traditional assumptions. She also cared deeply that the results of these efforts be translated into the broader area of public policy.

It is in this spirit that the Jane Bagley Lehman Awards for Excellence in Public Advocacy were established. It is our hope that the awards will reflect Jane’s spirit as well as her commitment to issues of social justice.

About Tides
The Tides mission is to partner with philanthropists, foundations, activists and organizations across the country and around the globe to promote economic justice, robust democratic processes, and the opportunity to live in a healthy and sustainable environment where human rights are preserved and protected. Tides provides financial and management services –and inspiration- to donors and doers so they can focus on achieving their vision of a just world. With offices in San Francisco and New York City, Tides provides fiscal sponsorship for over 200 groups across the country, operates and supports green nonprofit centers, and granted $108 million in 2008 alone. For more information, visit



PRN: GradGuru for iPhone Gives Community College Students the Information, Tips and Tricks They Need to Succeed

GradGuru for iPhone Gives Community College Students the Information, Tips and Tricks They Need to Succeed

A Community College Advisor in Your Pocket? There’s an App for That

SAN FRANCISCO, Aug. 20, 2012 /PRNewswire/ — Inspired by its mission to increase completion rates among the United States’ 12 million community college students, GradGears released GradGuru today for Apple’s iPhone and iPod Touch devices today. GradGuru is a free mobile application that guides and motivates community college students to take actions and engage in behaviors that have been proven to lead to higher and faster completion rates.

GradGuru for iPhone and iPod Touch helps students keep track of campus-specific deadlines; better understand the milestones they need to hit; learn what behaviors lead to academic success; tap existing student support and financial aid resources; and share these lessons with one another.

According to the American Association of Colleges and Universities, less than half of the 12 million students enrolled in a community college earn an A.A. degree or transfer to a four-year college within six years. Those who complete at least an A.A. degree earn more than $500,000 more over their lifetimes; those who don’t are more likely to be relegated to a life of poverty.

“Students are busy with work and family. And navigating community college is complicated, especially for the 40% of students who are the first in their families to go to college. Seeing an advisor or counselor is increasingly difficult as enrollments grow and resources fall. GradGuru will fill a big part of the information gap, making it easier for students to keep track of deadlines, learn tips and tricks to stay in school, and finish faster,” said Catalina Ruiz-Healy, Founder of GradGears.

GradGuru is available on iTunes . “Thanks to GradGuru, I have a better understanding of what to expect from college, how to ask for help, and most importantly, a lot more confidence that I CAN make it through,” said City College of SF student Veronica Garcia.

GradGears is a nonprofit organization based in San Francisco, CA. Our mission is to increase and accelerate community college student success. GradGuru is being piloted on ten campuses in the Bay Area. Students everywhere are able to receive GradGuru’s tips and tricks.

For more information, visit

Contact: Catalina Ruiz-Healy
GradGears, Inc.
Phone: (415) 310-9172
Email: catalina

SOURCE GradGears

PRN: Interactive E-Book Introduces World’s First Instant Collaboration

Interactive E-Book Introduces World’s First Instant Collaboration

WeJIT Connects Readers and Authors Inside the eBook

SANTA ROSA, Calif., Aug. 20, 2012 /PRNewswire/ — Democrasoft, Inc. (OTC: Pinksheets: DEMO) and VOOK ePublishing in San Francisco, today announced the arrival of the world’s first two-way interactive e-book, which features a new technology that allows real-time author and reader-to-reader dialog and collaboration from inside an e-book.

The newly-released book grabbing all the attention, 11 Days in May, published by Waterfront Press, will offer readers the opportunity to communicate directly with both author JD Messinger, and also with other readers, from right inside the e-book. This groundbreaking discussion capability is made possible by a new cloud-based collaboration technology developed by Democrasoft, which links any reader with a book’s author, other readers or any other person with access to the Internet. The new technology is called “WeJIT,” and it promises to forever change the way authors, their books and their readers come together.

According to Democrasoft Chairman & CEO Richard Lang, WeJIT is a new approach to collaboration that allows instant communities to form around any topic of common interest. With a few clicks, an individual WeJIT is formed by any individual wanting to enable an instant, collaborative community. In essence, the WeJIT is a one-page website, with a unique URL, dedicated to a particular topic of discussion, debate or even decision-making, in a multitude of engagement models. It can be formed in a matter of seconds, free of charge for individual use ( In the case of 11 Days in May, author JD Messinger has created and embedded 32 WeJITs inside his new e-book, on an assortment of topics covered in the book.

“This is an amazing way for me to communicate with my readers, while they’re actually reading the book,” said Messinger. “It creates the opportunity for readers to have vibrant dialog and exchanges on the multiple ideas contained inside the book. In a way, it creates an instant book club around any subject that readers care to participate in and to involve others in.”

William Gladstone, founder and CEO of Waterfront Press, the publisher of both the e-book and printed editions of 11 Days in May, also points out that readers of the new e-book can actually forward the URL for any embedded WeJIT to anyone, even those who don’t have the book and may have never heard of it.

“What’s amazing is that readers are actually poised to increase book sales by inviting others to join in specific discussions launched from within the e-book,” said Gladstone. “That’s a first in the publishing world and when you combine it with the other interactive features offered on the VOOK epublishing platform, we think you’re looking at a watershed event for authors and publishers around the world.”

Matthew Cavnar, VP of Business Development at Vook, said that the Vook ePublishing platform combined with the WeJit capabilities perfectly compliment the interactive features already embedded within 11 Days in May. These other features include images and videos; specially composed music; Messinger’s CNN radio interviews with famous guests, and original artwork.

“The combination of VOOK’s publishing platform and Democrasoft’s WeJIT capabilities is something that we believe is going to completely redefine e-book publishing,” said Cavnar. “We are very excited about the possibilities going forward and believe that this combination is about to take what was already a terrific e-book and turn it into a real game-changer.”

Lang says that the inclusion of WeJIT capability in e-books, beginning with 11 Days in May, is evidence of one of the core advantages that WeJITs bring to online collaboration: “portability.” He points to the fact that every self-contained WeJIT discussion or collaboration is associated with a unique URL (web address), which can then be shared with anyone, using existing social networking platforms such as Facebook, LinkedIn, and Twitter, to name a few. He said that in future e-books, readers themselves would be able to instantly create and share WeJITs around any topic they are reading about in an e-book.

“WeJIT is not a competing social network,” said Lang. “Instead, WeJIT is a way to enable an instant community to form around any individual topic, comprised only of people with an interest in that particular topic. There’s no need to join, manage or moderate yet another platform. WeJIT is to collaboration what Google is to search.”

Lang said that anyone wanting to create their own WeJIT to instantly engage any group, large or small, on any topic, can do so by visiting: and creating a WeJIT for free. According to Lang, the WeJIT platform is available to larger groups and organization under a variety of licensing arrangements, including white-label.

11 Days in May is available for hardcover pre-release at and The e-book is available now from Vook at

About JD Messinger. JD Messinger is the former CEO of Ernst & Young Consulting (Singapore), one of 37 distinguished graduates from Annapolis (1981), a former fireman, nuclear submarine officer, and former radio and television show creator, producer and host. In the world of business, JD helped supervise the Valdez Oil spill cleanup and is an advisor to Fortune 100 clients and governments on five continents. He lives in Texas with his wife and their three children. For more information please visit

About Waterfront Press and Waterside Productions, Inc. Waterfront Press is a wholly -owned subsidiary of Waterside Productions, Inc. a full-service literary agency founded in 1982 in Cardiff, California. As the world’s premier literary agency for computer and technology authors, Waterside Productions’ agents have successfully represented more than 5,000 books to over 50 publishers, generating more than $200 Million for authors. Waterfront has worked with some of the top authors in the world including Eckhart Tolle, Deepak Chopra, and Neale Donald Walsh. For more information please visit or

About Vook. Founded in 2009, Vook has created an innovative technology platform that allows anyone to create great e-Books, add video, audio and images, publish the e-Books to their own Webpage and to the major e-Tailers and track their sales. Vook works with a range of content partners including NBC, Simon & Schuster, Franklin Covey and Hay House and most major distribution channels including Apple, Amazon, Google and Barnes & Noble. For more information, please visit

About Democrasoft. Democrasoft, Inc. is an innovation and licensing company with a history of pioneering technology. It is the creator of the Collaborize platform and Collaborize Classroom (, the award-winning blended-learning platform for grades K-20. It is also the creator of WeJIT (, a new model for self-contained, topic-based online collaboration that stretches across various platforms and communities. Democrasoft is dedicated to facilitating a vision of online “social networking with purpose.” For more information, please visit

For inquiries or more information, please contact Imal Wagner at ImalWagner.

For more information about WeJIT’s, or to schedule an interview with Democrasoft senior management, please contact Mark Kithcart at: mkithcartor call 888-993-8683 x 706.

SOURCE Democrasoft, Inc.

Company Codes: OTC-PINK:DEMO

PRN: Conifer Fund Services lauded for superior fund administration offerings in annual Global Custodian survey

Conifer Fund Services lauded for superior fund administration offerings in annual Global Custodian survey

Business earns praise for enhanced reporting and exceptional client service

SAN FRANCISCO, Aug. 20, 2012 /PRNewswire/ — Conifer Fund Services, the fund administration division of The Conifer Group, LLC (Conifer), has once again been recognized for the strength of its offerings and client service in Global Custodian magazine’s 2012 Hedge Fund Administration client survey.

Conifer’s significant investment in technology and operations, in particular its cloud-based asset servicing platform Conifer iCon, has led to increased client satisfaction and stronger survey scores. The firm more than doubled its ‘best-in-class’ rating count from the previous year and earned top marks in a variety of categories ranging from investor services and alternative product coverage to client service and overall value. Conifer also scored higher in nearly every area surveyed.

The Conifer clients surveyed praised the flexibility and accuracy of the firm’s reporting, which has been further enhanced through Conifer iCon. Clients also lauded the firm’s high-touch, client-centric service. One client surveyed noted that, “each employee [at Conifer] is extremely committed to providing excellent service to its clients.”

“Conifer’s strong performance in this survey reflects an enhanced client experience, underpinned by continued investment in our operational infrastructure as well an ongoing commitment to high-quality client service,” said Jack McDonald, CEO of The Conifer Group. “Through the launch of Conifer iCon, we’ve taken asset servicing into the cloud and armed our clients with a powerful tool that bridges all of their investment support processes for the first time. By putting technology and the client experience first, Conifer continues to be a trusted partner for asset managers seeking to navigate an increasingly complex investment landscape.”

About The Conifer Group, LLC
The Conifer Group, LLC is a leading provider of middle- and back-office services to the asset management industry, including global fund administration, middle office, prime brokerage and trade execution. Conifer’s iCon™ platform is the first and only cloud-based solution delivering an entire suite of asset services, including a customizable data repository and in-depth attribution reporting portal. Conifer’s fully outsourced middle- and back-office offering appeals to both start-up and established asset managers. Headquartered in San Francisco and with offices in New York and the British Virgin Islands, Conifer has been in business since 1989. For more information, please visit

SOURCE The Conifer Group

PRN: NetSuite Customers Account For More Than One-Third Of JMP Securities’ 2012 Hot 100 Private Software Companies – Again

NetSuite Customers Account For More Than One-Third Of JMP Securities’ 2012 Hot 100 Private Software Companies – Again

High-Growth Technology Innovators Rely on NetSuite to Manage and Support Business Growth

SAN MATEO, Calif., Aug. 20, 2012 /PRNewswire/ — NetSuite Inc. (NYSE: N), the industry’s leading provider of cloud-based financials / ERP software suites, today announced that for the second year in a row, more than one-third of the companies that made JMP Securities’ Hot 100 Best Privately Held Software Companies list use NetSuite to run their key business processes in the cloud. These companies are identified by JMP Securities, a San Francisco-based boutique investment bank, as the software industry& #39;s leading private companies. Some of these high-growth innovators include HubSpot, Marin Software, Talend, and Joyent. All four rely on NetSuite OneWorld to manage their end-to-end business processes, contributing to seamless growth and readiness for multinational expansion and the public equity markets. The world’s most powerful cloud ERP solution for complex, multinational companies, NetSuite OneWorld meets the needs of global software companies with built in support for real-time multi-subsidiary financial consolidation and reporting, multi-currency, multinational taxation rules and unified real-time views into the business performance of each and every subsidiary.

NetSuite Powers Hundreds of Leading Software Companies

NetSuite’s cloud-based ERP suite is the solution of choice for the software industry, running critical business processes for hundreds of the most innovative software companies. High-growth technology firms benefit from the streamlined business processes, which at the same time empower every stakeholder—from executives to finance, sales and service—with a personalized view of business performance. Because NetSuite solutions are built to support the needs of fast-growing companies, including the ability to quickly scale to multiple subsidiaries, languages and currencies, it has become a premiere choice for technology pioneers with acute enterprise needs and aggressive business models.

NetSuite is uniquely positioned to serve today’s best and brightest firms by providing an integrated, focused set of functionality for software companies. With NetSuite, software companies are able to focus on innovation and growth while enjoying streamlined billing and renewal processes, accurate financial reporting and the ability to meet revenue recognition requirements and comply with the Financial Accounting Standards Board (FASB) rules for multi-element sales, known as EITF 08–01 and EITF 09–03.

“The JMP Hot 100 list is reconstituted every year as companies graduate to the public equity markets and new entrants are added. That’s why we are especially pleased by this year’s results, showing that a new generation of innovators see NetSuite as the best platform to fuel their growth,” said Jim McGeever, COO at NetSuite. “Our customers’ success is the surest sign that our cloud solutions are now considered best practices for the software industry.”

Some of the members of the 2012 JMP Hot 100 relying on NetSuite to power their growth, expansion and innovation include:

HubSpot ( based in Cambridge, Mass., adopted NetSuite OneWorld to replace QuickBooks, obtaining a scalable multinational ERP solution. HubSpot already delivers cloud-based marketing solutions to over 7,500 companies in 45 countries. With inbound marketing such a hot topic for brands of all sizes internationally, HubSpot knew it needed a platform that would be empowering rather than restrictive. HubSpot went live with NetSuite OneWorld in January 2012 and has over 100 users managing sales activity, CRM, revenue recognition and invoicing in four currencies. “Our HubSpot solution delivers a single, powerful and integrated solution to our marketing clients, and we like the fact that NetSuite OneWorld provides a single, powerful solution for our business operation needs,” said Dave Stack, HubSpot CFO. “NetSuite has allowed us to focus on growing our business and serving our customers, because we know our ERP solution can meet our needs as we expand and enjoy further successes.”

Marin Software ( based in San Francisco, Calif., recently adopted NetSuite OneWorld to support the ongoing success of its online advertising management platform. Marin provides ROI-boosting solutions to over 1,500 brands, that collectively spend more than $3.5 billion annually on search, display, social and mobile advertising through the Marin platform. With transactions in 13 currencies, a variety of purchasing and expenditure controls and complex billing rules, Marin found that its previous system was unable to support the demands of a business with an unlimited ceiling. “We went as far as we could with QuickBooks, and knew we needed a world-class ERP solution to manage our business and equity needs,” said John Kaelle, CFO at Marin Software. “The digital advertising world moves fast, and we know that NetSuite OneWorld can adap t to our changing business requirements.”

Talend ( based in Los Altos, Calif., implemented NetSuite OneWorld to provide ERP, CRM and eCommerce from a single, multinational solution. As the recognized leader in open source integration software, Talend helps organizations minimize costs and maximize the value of data integration, ETL, data quality, master data management, application integration and business process management, while supporting their shift toward the Cloud and Big Data. The widespread demand for its solutions meant that Talend needed a comprehensive platform to support operations in 12 countries and transactions in 20 currencies. NetSuite OneWorld delivered, managing budgets, quotes, sales, territories, expenses and sophisticated revenue recognition across the entire organization. Over 200 Talend employees use NetSuite, and the company has been repeatedly recognized as a fast-track prospect for global success. “Talend has established a reputation for unlocking the value in our clients’ applications and databases, and we demanded an ERP platform that would do the same for us,” said Ryan Lindsay, CIO at Talend. “NetSuite OneWorld gives us the power and capabilities we need to maximize our potential.”

Joyent ( based in San Francisco, Calif., turned to NetSuite OneWorld to manage increasingly complex business requirements posed by more than 20,000 customers who rely on Joyent’s high-performance cloud infrastructure. Taking on the most demanding brands in on-demand computing across verticals including eRetail, mobile and machine to machine, online gaming and media and publishing, Joyent has already achieved significant traction, with operations in six countries and transactions in 12 currencies, the company knew that it needed a powerful ERP platform to support its ambitions. NetSuite OneWorld provides the world-class capabilities in revenue recognition, sophisticated marketing, and multiple budgets Joyent needs to be successful. “As the high-performance cloud infrastructure provider for today’s demanding mobile and web applications, we know the power, scalability and co nvenience of today’s cloud solutions, making NetSuite OneWorld the obvious choice to run our business,” said Heidi Mackintosh, CFO at Joyent. “We provide unparalleled performance, uptime and visibility to our customers and we get the same from our investment in NetSuite OneWorld.”

Today, more than 12,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud ERP suites for divisions of large enterprises and mid-sized organizations seeking to upgrade their antiquated client/server ERP systems. NetSuite excels at streamlining business operations, as demonstrated by a recent Gartner study naming NetSuite as the fastest growing top 10 financial management systems vendor in the world. NetSuite continues its success in delivering the best cloud ERP/financial suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of the cloud accelerates.

Follow NetSuite’s Cloud blog, NetSuite’s Facebook page and @NetSuite Twitter handle for real-time updates.

For more information about NetSuite, please visit

NOTE: NetSuite and the NetSuite logo are service marks of NetSuite Inc.


SOURCE NetSuite Inc.

Company Codes: NYSE:N

PRN: Maxthon Web Browser Now Available for iPhone — Offers Cross-Platform Syncing and Exclusive Features

Maxthon Web Browser Now Available for iPhone — Offers Cross-Platform Syncing and Exclusive Features

The Maxthon Suite of Web Browsers Enables Syncing Across Windows, Mac OS, iOS, Android, BlackBerry and Other Devices

SAN FRANCISCO, Aug. 20, 2012 /PRNewswire-Asia/ — Maxthon (, a global software company that develops state-of-the-art web browsers, announced the launch today of its Maxthon for iPhone browser. This new version of Maxthon extends the features and cloud-based services already enjoyed by millions of Maxthon users around the globe and gives users the ability to sync webpage bookmarks/favorites across Mac OS, iOS, PC, Android, Kindle Fire, BlackBerry and other devices. Maxthon for iPhone can be downloaded for free from the iTunes App Store.

“Maxthon for iPhone is part of our sustained product rollout for Apple and follows our release for iPad and our most recent release of Maxthon for Mac. This new addition to the Maxthon suite of browsers further strengthens our position as a leading cross-platform browser provider,” said Jeff Chen, CEO of Maxthon. “With a number of features exclusive to Maxthon for iPhone, users now can enjoy a better browsing experience with iOS. We plan to expand these offerings with future updates for all of Apple’s products.”

Maxthon for iPhone includes the following features:

  • Cloud Services – Syncs bookmarks/favorites to the cloud to give users convenient access to their bookmarks via their iPhone, iPad, Mac, PC, Kindle Fire and Android handsets and tablets.
  • Reader Mode – Removes ads and creates a user-friendly format for reading articles and news stories.
  • Quick Links Center – More than 60 of the most popular websites and applications, including news, technology, business, social media, videos, shopping, sports and more are in the Maxthon Quick Links Center
  • Tabbed Browsing – Maximizes the iPhone screen with powerful tab management tools that enable users to multitask without having to shuffle through multiple sites.
  • Smart Address Bar – Quick browsing by typing just the first few characters of a URL or search query; Maxthon for iPhone displays results from bookmarks, search engines and browser history.
  • Speed Dial – Input an unlimited number of favorite sites on Speed Dial and access them with one touch.
  • Download Manager – Easily sort, schedule and select relevant downloads.
  • No advertisements or pay-to-play features.

“Maxthon for iPhone isa betteralternative to the preloaded browsers, which can sometimes be less than user-friendly or lack some of the popular features available on other devices,” said Karl Mattson, GM of Maxthon North America. “Most importantly, Maxthon mobile users have the ability to sync their webpage favorites/bookmarks across multiple platforms and devices.”

About Maxthon Ltd.

Founded in 2005, Maxthon Ltd is a global software company that develops state-of-the-art web browsers that regularly outperform other top browsers. Committed to high standards for innovation, the Maxthon suite of browsers supports a wide range of devices from desktops to mobile. Maxthon browsers are used each month by more than 100 million people in 140 countries around the globe. Maxthon has offices in San Francisco, Hong Kong and Beijing. For more information about Maxthon, please visit

Maxthon’s Suite of Browsers

Download Maxthon for iPhone from the iTunes App Store

Download Maxthon for Mac (Beta) here:

Download Maxthon 3 for Windows here:

Download Maxthon Mobile for Android phones here:

Download Maxthon Mobile for 10″ Android tablets here:

SOURCE Maxthon

PRN: Assurant Solutions and SupportSpace Partner to Deliver Premium Remote Technical Support via Assurant Expert Services

Assurant Solutions and SupportSpace Partner to Deliver Premium Remote Technical Support via Assurant Expert Services

ATLANTA and SOUTH SAN FRANCISCO, Calif., Aug. 20, 2012 /PRNewswire/ — Assurant Solutions, a leading provider of extended service contracts, and SupportSpace, Inc., the leading provider of crowdsource-based premium remote technical support for major computer and tech brands, today announced the launch of a ‘one-stop-shop’ solution for enhanced services and support.

Assurant Expert Services enables Assurant Solutions’ partners in the telecommunications, consumer electronics and major appliance sectors to sell, manage and deliver revenue-generating support and services to their customers without the time and cost associated with building a technical infrastructure, identifying technology experts or managing a program. Assurant Expert Services provide turnkey solutions for in-home, in-store and on-line services, including a web portal that enables real-time remote services, scheduling and management through a functional and flexible work-order system. Available services cover a wide range of technology products including computers and peripherals, mobile devices, TVs and home theater, small electronics, and major appliances.

Through this partnership, SupportSpace will provide Assurant Solutions with remote IT service support via its client-branded portal and technical experts to deliver premium, consistent service. Customers can choose the technical expert of their choice, evaluating their performance via a “5-Star” based rating system. They can connect with experts through a variety of channels including chat, on-line messaging and/or phone. Customers also have the option of speaking to the same expert each time they access remote technical support, creating a positive, highly-personalized customer experience.

“Assurant Expert Services helps our partners deliver quality support and services to their customers, and remote technical support is a cornerstone to the program,” said Keith Meier, senior vice president of Assurant Solutions’ Extended Protection Services business. “SupportSpace is the logical choice as our remote IT support partner. Their focus on delivering a superior technical support platform and a seamless customer experience allows our partners to provide multichannel customer support from the store, the call center and online touch points.”

“Assurant Solutions has built a breakthrough offering in the form of Assurant Expert Services,” said Joe Davis, chief executive officer of SupportSpace. “Our combined offering enables Assurant Expert Services clients to differentiate themselves by extending relationships past the point of sale and creating revenue by delivering valuable service support to customers. We look forward to partnering with Assurant Expert Services as they help clients offer new, more convenient ways for customers to access service and support.”

To view or enroll in Assurant Expert Services, visit

About SupportSpace, Inc.
SupportSpace is the leading provider of crowdsource-based premium remote technical services for major computer and tech brands. The Company is spearheading a paradigm shift in the way companies build and nurture their post-sales relationships with their customers and increase brand value, by revolutionizing the way premium technical services are delivered. SupportSpace’s business model leverages both today’s web-centric economy and its network of highly skilled, locally based Certified Experts, who collaborate and utilize the SupportSpace SaaS-based platform to deliver a superior user experience at a competitive cost. The Company maintains an outstanding customer satisfaction rating of over 95% (industry standard according to Help Desk Institute is 73%). The privately held company is headquartered in South San Francisco, California. www.suppo

Assurant Solutions
Assurant Solutions businesses develop, underwrite, market and administer specialty insurance, extended service contracts and other risk management solutions through collaborative relationships with leading financial institutions, retailers, automobile dealers, funeral homes, utilities and other entities. With operations in 25 locations, including executive offices in Atlanta, Assurant Solutions serves clients and their customers in 10 countries throughout North America, the Caribbean, Latin America and Europe.

Assurant Solutions is part of Assurant, a premier provider of specialized insurance products and related services in North America and select worldwide markets. The four key businesses — Assurant Solutions, Assurant Specialty Property, Assurant Health, and Assurant Employee Benefits — partner with clients who are leaders in their industries and have built leadership positions in a number of specialty insurance market segments in the U.S. and select worldwide markets.

Assurant, a Fortune 500 company and a member of the S&P 500, is traded on the New York Stock Exchange under the symbol AIZ. Assurant has approximately $27 billion in assets and $8 billion in annual revenue. Assurant has approximately 14,000 employees worldwide and is headquartered in New York’s financial district.

SOURCE Assurant Solutions

Company Codes: NYSE:AIZ